Terms of service

Shipping & Delivery

Please review our shipping and delivery information when placing an order. This policy applies to any order placed with Azzaro Home and should be read alongside our Terms of Service.

Processing & dispatch

Orders are prepared for dispatch within 2–3 business days. Once your order ships, a tracking link follows by email. Larger chandeliers and grand fixtures travel by freight and may require additional time, which we will confirm with you.

Shipping options

We offer standard ground shipping within the United States. In some cases, a supplier partner manages inventory and ships your piece directly to you. Shipping times vary with product availability, item size, and destination.

Free shipping

We offer free standard shipping on orders over $1,000 within the contiguous United States (lower 48 states), unless otherwise noted on the product page. Orders under $1,000 may incur shipping charges calculated at checkout. Shipping to Alaska and Hawaii may require additional charges — please contact us for a quote before ordering.

In-store & curbside pickup

Pickup is available for qualifying orders at our showroom:

Azzaro Home
22766 Ventura Boulevard
Woodland Hills, CA 91364

Pickup orders require 24 hours of processing after order confirmation. You will receive an email when your order is ready, and a valid ID and order confirmation are required at pickup.

Oversized & freight delivery

Oversized items, large chandeliers, and freight deliveries may require special handling fees and a scheduled delivery appointment. The carrier will arrange a delivery window with you in advance, and we recommend having assistance on hand to receive larger pieces.

Delivery estimates

All delivery dates are estimates given in good faith. While we work to meet projected timelines, delays may occur due to carrier issues, weather, supply-chain disruptions, or high order volume. If a delay arises, we will notify you and provide an updated estimate. If a product becomes unavailable after purchase, we will offer alternatives or issue a full refund.

International & restricted destinations

At this time, we do not offer international shipping. We are also unable to ship to U.S. protectorates, P.O. boxes, military installations (APO/FPO addresses), or diplomatic posts (DPO addresses). Customers are responsible for providing accurate shipping information; Azzaro Home is not responsible for delays caused by incorrect or incomplete addresses. Risk of loss transfers to the customer upon confirmed delivery by the carrier.

Returns

For questions about returns, please review our Refund Policy.

Contact

For any questions about shipping or delivery, reach us at:

Phone: (607) 661-1111
Email: info@azzarohome.com