Trade

Our program is curated for design professionals — interior designers, architects, builders, developers, hospitality groups, and lighting specialists sourcing for residential and commercial projects.

Membership is complimentary. There are no enrollment fees, no annual dues, and no spend minimums to maintain your account.

Trade members receive preferred pricing across the collection, a dedicated account manager, early access to new releases, complimentary specification support, priority production on made-to-order pieces, and invitations to private previews and trade events.

No. Whether you are specifying a single sconce or lighting an entire residence, your preferred pricing applies.

Complete the application on our trade page and submit your business credentials. Most applications are reviewed within two business days.

One of the following: a valid business licence, resale or tax exemption certificate, professional association membership (ASID, IIDA, AIA, NKBA, and equivalents), or a portfolio of completed projects with a registered business website.

Typically one to two business days. Once approved, you will receive a welcome from your dedicated account manager along with access to your trade pricing.

Yes. Principals may add team members under one account so the entire studio orders at the same preferred pricing. Your account manager will set this up.

Once your account is active, your preferred pricing is applied automatically at checkout across the collection. No codes, no quotes for standard pieces.

Trade pricing reflects our most considered rate for design professionals and is not combined with promotional codes. Should a piece be offered at a deeper seasonal price, you will automatically receive whichever rate is more favourable.

Yes. For larger specifications, custom finishes, or modified pieces, your account manager will prepare a tailored project quote.

Of course. Share your specification list with your account manager and a formal quote will be returned within one business day.

Submit your resale or tax exemption certificate to your account manager and tax-exempt status will be applied to all qualifying orders.

Yes. Tear sheets, dimensioned drawings, and technical specifications are available for every fixture in the collection on request. Custom specification packages can be assembled for individual projects on request.

Finish samples are available for most metal and glass options. Your account manager will arrange samples tailored to the project at hand.

Many pieces can be tailored — finish, scale, drop length, voltage, and lamping. Custom requests are reviewed individually; lead times and pricing are confirmed in advance.

Yes. Our fixtures are UL or ETL listed for their applicable markets and certified for residential and commercial installation. Certification details are noted on every product page.

Lamp type, wattage, and quantity are specified on each product page. Not all fixtures include bulbs.

In-stock pieces ship within three to five business days. Made-to-order and bespoke fixtures typically require six to ten weeks, depending on finish and scale. Your account manager will confirm timing before any larger order is placed.

Yes. Statement chandeliers and fragile pieces ship via freight or white-glove service. Contact your account manager or customer service for a quote.

International delivery is available on request only. Your account manager will prepare a freight quote tailored to the project.

Standard, non-customized fixtures may be returned within thirty days of delivery in their original packaging. Custom, made-to-order, and modified pieces are final sale. Full details are shared in your welcome documentation.

Each delivery should be inspected on arrival. Should any damage occur in transit, notify your account manager within forty-eight hours with photographs, and a replacement or repair will be arranged at no cost.

Every trade member is paired with a dedicated account manager who oversees quotes, specifications, custom orders, and order tracking from first enquiry through final installation.

Yes. For larger residential and hospitality projects, our team collaborates on lighting plans, finish coordination, and production timing — a complimentary service for trade members.

Trade members are the first to receive new collections, with previews shared ahead of public launch, alongside invitations to private showroom moments and trade events.

International delivery is available on request only. Your account manager will prepare a freight quote tailored to the project.

Standard, non-customized fixtures may be returned within thirty days of delivery in their original packaging. Custom, made-to-order, and modified pieces are final sale. Full details are shared in your welcome documentation.

Each delivery should be inspected on arrival. Should any damage occur in transit, notify your account manager within forty-eight hours with photographs, and a replacement or repair will be arranged at no cost.