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FAQ
Everything you might wish to know before bringing an Azzaro Home piece into your space — from how our fixtures arrive to how they are cared for over a lifetime.
Everything you might wish to know before bringing an Azzaro Home piece into your space — from how our fixtures arrive to how they are cared for over a lifetime.
Orders
Below are some of are common questions about orders
How do I make a purchase?
Simply browse our collections and select the item you would like to purchase. Add the product to your cart and proceed to checkout where you can securely complete your order using our available payment methods.
How do I know if my order is confirmed?
Once your order is placed, you will receive an order confirmation email with your order number and purchase details. If you do not receive the confirmation email, please check your spam folder or contact our team for assistance.
Can I change my shipping address after my order is placed?
If you need to update your shipping address, please contact us as soon as possible. Address changes may be possible if the order has not yet been processed or shipped.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Do you ship internationally?
Currently, we only ship within the United States. We do not offer international shipping at this time.
When will my order be shipped?
Orders are typically processed within 1–3 business days. Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
What is your return policy?
We offer a 30-day return policy on eligible items. Products must be returned unused, in their original packaging, and in the same condition as received. Please contact our customer service team to initiate a return.
How long will it take until I receive my order?
Delivery times vary depending on your location. Most orders arrive within 5–10 business days after they have been shipped.